Predator Technical Support

A wide range of support services are available from Predator and through your local Predator reseller. At Predator support is available from 5am - 5pm PST Monday - Friday. The most common technical support questions are answered below.

Predator Knowledge Base Articles

The following Predator Knowledge Base Articles are available to help troubleshoot issues.

NOTE: Predator applications, utilities and driver downloads have been moved to a separate downloads section.

eSupport Web Based

Internet based Support

eSupport allows a Predator engineer, with your permission, to view and optionally control your PC over the internet. To start an eSupport call simply call the office at 503-292-7151 option 3 for support.

Support Personnel

The following directory of personnel are available to support current Predator Software maintenance customers.

Name Email Extension Cell Phone
Brian Ross brianr@predator-software.com 1129 N/A
Dale Poisel dalep@predator-software.com 1116 503-709-4229
Daniel Eischens daniele@predator-software.com 1125 505-490-8995
Eric Hildebrand erich@predator-software.com 1102 503-724-7227
Glenn Sharp glenns@predator-software.com 1105 740-317-4888
Jeff Catlin jeffc@predator-software.com 1121 N/A
Jim Abbassian jima@predator-software.com 1109 503-516-5177
Joe Buttle joeb@predator-software.com 1126 740-317-3410
John Slowey johns@predator-software.com 1104 503-516-0774
John Warner johnw@predator-software.com 1110 740-317-4650
Len McCloud lenm@predator-software.com 1120 503-475-7117
Micah Hostynek micahh@predator-software.com 1115 N/A
Mike Rogers miker@predator-software.com 1117 847-612-7194
Mike Sizemore mikes@predator-software.com 1106 503-708-4749

Direct contact is encouraged to follow up or to help close a specific support issue. To initiate a new support issue email us at:

support@predator-software.com

or call the main line at 503-292-7151 option 3.