COVID-19 Status at Predator Software

Predator Software COVID-19 Status

Predator Software will continue to support our customers and remain open during the COVID-19 pandemic. For the safety of our customers, resellers and co-workers the following mutual COVID-19 Release Agreement must be signed by customers, prospects or vendors before any onsite or in-person activity can occur with Predator personnel. Customers, prospects and vendors may have their own COVID-19 release agreements or onsite requirements. When that is the case, contact jennifera@predator-software.com to discuss the details prior to the in-person activity.

We have received multiple requests from customers in essential industries (Medical, Aerospace, Energy, Defense and Transportation) to stay open. The US Department of Homeland Security has issued a Guidance Memo which we are honoring. The Guidance Memo designates essential and critical infrastructure businesses and workers. In addition, we are honoring Oregon Governor Kate Brown's March 23rd directive by closing public access to our facility and for social distancing within Predator's office in Beaverton, Oregon.

Most Predator employees can and will continue to work from home within the directives of their home countries and states. The primary concern is with customer, prospect and vendor onsite activities. The COVID-19 pandemic is very fluid. We will review and update this web page with the latest COVID-19 details and how it affects Predator Software, resellers, customers, prospects and vendors.

July 24th 2020 - Predator Software resumes onsite field services

Predator Software announces that remote field services are now generally available and Predator Software will no longer be posting specific onsite activity details. Due to the nature of the COVID-19 pandemic specific onsite activities will be reviewed on a case by case basis. Customers can escalate their request for essential field service by contacting support@predator-software.com.

July 22nd 2020 - Predator Software completes COVID-19 essential field service

Predator Software sucessfully completes its third post COVID-19 essential onsite field service activity in Pennsylvania. Remote field services are generally not available however the situation is under management review. Customers can escalate their request for essential field service by contacting support@predator-software.com.

June 11th 2020 - Manufacturing Day 2020 at Predator Software is canceled

Predator Software will not be hosting Manufacturing Day 2020 at our Beaverton facility due to COVID-19. We will look forward to seeing everyone at a future Manufacturing Day.

June 8th 2020 - IMTS 2020 is canceled

Predator Software will not be exhibiting at IMTS 2020 due to COVID-19. Customers, prospects and vendors that had scheduled connecting at IMTS are encouraged to reach out to appropriate Predator personnel. We will look forward to seeing everyone at IMTS 2022.

June 5th 2020 - Predator Software completes COVID-19 essential field service

Predator Software sucessfully completes its second post COVID-19 essential onsite field service activity in Florida. Remote field services are generally not available. Customers can escalate their request for essential field service by contacting support@predator-software.com.

May 27th 2020 - Predator Software completes COVID-19 essential field service

Predator Software sucessfully completes its first post COVID-19 essential onsite field service activity in Michigan. Remote field services are generally not available. Customers can escalate their request for essential field service by contacting support@predator-software.com.

April 8th 2020 - South Carolina closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to South Carolina facilities. Remote services remain available during normal business hours. South Carolina facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 7th 2020 - Missouri closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Missouri facilities. Remote services remain available during normal business hours. Missouri facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 6th 2020 - Alabama closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Alabama facilities. Remote services remain available during normal business hours. Alabama facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 4th 2020 - Mississippi closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Mississippi facilities. Remote services remain available during normal business hours. Mississippi facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 3rd 2020 - Florida closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Florida facilities. Remote services remain available during normal business hours. Florida facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 3rd 2020 - Georgia closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Georgia facilities. Remote services remain available during normal business hours. Georgia facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 2nd 2020 - Texas closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Texas facilities. Remote services remain available during normal business hours. Texas facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 2nd 2020 - Pennsylvania closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Pennsylvania facilities. Remote services remain available during normal business hours. Pennsylvania facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 2nd 2020 - Maine closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Maine facilities. Remote services remain available during normal business hours. Maine facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 1st 2020 - On the lighter side

Social Distancing at Predator Software during COVID-19

Social distancing is alive and well at Predator Software. Morgan, Jim, Jennifer and Cheryl have been keeping the essential gears moving at the office while everyone else works from home. Those with fashion sense will notice that we are modeling the latest in homebrew masks courtesy of Jennifer's participation in Seamstresses Union Local 162. Masks are available on request with choices of Oregon Plaid or Oregon Wildflower ;-)

April 1st 2020 - Nevada closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Nevada facilities. Remote services remain available during normal business hours. Nevada facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 1st 2020 - Tennessee closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Tennessee facilities. Remote services remain available during normal business hours. Tennessee facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 1st 2020 - District of Columbia closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to District of Columbia facilities. Remote services remain available during normal business hours. District of Columbia facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

April 1st 2020 - Arizona closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Arizona facilities. Remote services remain available during normal business hours. Arizona facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 31st 2020 - North Carolina closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to North Carolina facilities. Remote services remain available during normal business hours. North Carolina facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 31th 2020 - Maryland closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Maryland facilities. Remote services remain available during normal business hours. Maryland facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 30th 2020 - Virginia closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Virginia facilities. Remote services remain available during normal business hours. Virginia facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 30th 2020 - Kansas closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Kansas facilities. Remote services remain available during normal business hours. Kansas facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 28th 2020 - Rhode Island closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Rhode Island facilities. Remote services remain available during normal business hours. Rhode Island facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 28th 2020 - Montana closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Montana facilities. Remote services remain available during normal business hours. Montana facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 28th 2020 - Alaska closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Alaska facilities. Remote services remain available during normal business hours. Alaska facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 28th 2020 - Minnesota closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Minnesota facilities. Remote services remain available during normal business hours. Minnesota facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 27th 2020 - New Hampshire closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to New Hampshire facilities. Remote services remain available during normal business hours. New Hampshire facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 26th 2020 - Colorado closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Colorado facilities. Remote services remain available during normal business hours. Colorado facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 26th 2020 - Vermont closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Vermont facilities. Remote services remain available during normal business hours. Vermont facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 26th 2020 - Oklahoma closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Oklahoma facilities. Remote services remain available during normal business hours. Oklahoma facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 26th 2020 - Idaho closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Idaho facilities. Remote services remain available during normal business hours. Idaho facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 25th 2020 - Wisconsin closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Wisconsin facilities. Remote services remain available during normal business hours. Wisconsin facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 25th 2020 - Hawaii closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Hawaii facilities. Remote services remain available during normal business hours. Hawaii facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 25th 2020 - West Virginia closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to West Virginia facilities. Remote services remain available during normal business hours. West Virginia facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 25th 2020 - Virginia closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Virginia facilities. Remote services remain available during normal business hours. Virginia facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 25th 2020 - Indiana closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Indiana facilities. Remote services remain available during normal business hours. Indiana facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Michigan closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Michigan facilities. Remote services remain available during normal business hours. Michigan facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - New Mexico closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to New Mexico facilities. Remote services remain available during normal business hours. New Mexico facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Massachusetts closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Massachusetts facilities. Remote services remain available during normal business hours. Massachusetts facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Maryland closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Maryland facilities. Remote services remain available during normal business hours. Maryland facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Oregon closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Oregon facilities. Remote services remain available during normal business hours. Oregon facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Louisiana closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Louisiana facilities. Remote services remain available during normal business hours. Louisiana facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Deleware closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Delaware facilities. Remote services remain available during normal business hours. Delaware facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 24th 2020 - Ohio closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Ohio facilities. Remote services remain available during normal business hours. Ohio facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 23rd 2020 - Washington closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Washington facilities. Remote services remain available during normal business hours. Washington facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 23rd 2020 - Kentucky closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Kentucky facilities. Remote services remain available during normal business hours. Kentucky facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 23rd 2020 - Pennsylvania closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Pennsylvania facilities. Remote services remain available during normal business hours. Pennsylvania facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 23rd 2020 - Connecticut closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Connecticut facilities. Remote services remain available during normal business hours. Connecticut facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 22nd 2020 - New Jersey closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to New Jersey facilities. Remote services remain available during normal business hours. New Jersey facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 21st 2020 - Illinois closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Illinois facilities. Remote services remain available during normal business hours. Illinois facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 21st 2020 - US and Mexican border closes for non-essential travel

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Mexican customers. Remote services remain available during normal business hours. Mexican customers with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 20th 2020 - US and Canadian border closes for non-essential travel

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Canadian customers. Remote services remain available during normal business hours. Canadian customers with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 20th 2020 - Nevada closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to Nevada facilities. Remote services remain available during normal business hours. Nevada facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 20th 2020 - New York closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to New York facilities. Remote services remain available during normal business hours. New York facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 19th 2020 - California closes non-essential businesses

Unfortunately, Predator Software will temporarily be unable to provide onsite services to California facilities. Remote services remain available during normal business hours. California facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.

March 19th 2020 - US Restricts International Travel

Unfortunately, Predator Software will temporarily be unable to provide onsite services to international facilities. Remote services remain available during normal business hours. International facilities with a current subscription to Predator Premier Support can request remote technical support at support@predator-software.com.